Privacy Policy

Effective Date: [Insert Date]

rwXGenomics (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and handle your personal data in compliance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

Data Controller

rwXGenomics is the data controller of the personal data you provide to us. If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us at:

Contact Information:
rwXGenomics
[Company Address]
[City, State, ZIP Code]
Email: [Insert Email Address]
Phone: [Insert Phone Number]

Data We Collect

We may collect and process the following categories of personal data:

  • Personal Identification Information: Name, email address, phone number, company name, job title, and other contact details.
  • Technical Data: IP address, browser type and version, time zone settings, operating system, and device information.
  • Usage Data: Information about how you use our website, products, and services.
  • Communication Data: Any correspondence you send to us, including feedback, inquiries, or support requests.
  • Genomic Data: If applicable, anonymized genomic or biological data, collected only with your explicit consent.

How We Use Your Data

We use your personal data for the following purposes:

  • To provide and manage our services.
  • To communicate with you, respond to your inquiries, and provide customer support.
  • To comply with legal obligations and regulatory requirements.
  • To improve the user experience and analyze trends on our website.
  • To send you marketing communications, only if you have given your explicit consent.

Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent: Where you have explicitly consented to the processing of your data.
  • Contractual Necessity: To fulfill a contract or take steps prior to entering into a contract with you.
  • Legal Obligation: To comply with a legal or regulatory obligation.
  • Legitimate Interests: To pursue our legitimate interests, provided your rights and freedoms are not overridden.

Data Sharing

We do not sell or rent your personal data. However, we may share your data with:

  • Service Providers: Third-party vendors who assist us in providing services (e.g., IT support, analytics, marketing).
  • Legal Authorities: If required to comply with legal obligations or to protect our legal rights.
  • Business Transfers: In case of a merger or sale of business assets.

International Data Transfers

If your personal data is transferred outside the European Economic Area (EEA), we ensure it is protected by appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When data is no longer needed, it will be securely deleted.

Your Rights

Under the GDPR, you have the following rights:

  • Access: Request access to your personal data and obtain a copy.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal obligations.
  • Restriction: Request restriction of processing under certain conditions.
  • Objection: Object to the processing of your data for direct marketing or other legitimate interests.
  • Data Portability: Request transfer of your data to another service provider.
  • Withdraw Consent: Withdraw your consent at any time where we rely on it as the legal basis for processing.

To exercise your rights, please contact us using the details provided above. We will respond to your requests within one month, as required by GDPR.

Cookies and Tracking Technologies

Our website uses cookies to enhance your user experience and analyze website traffic. For more details, please refer to our Cookie Policy.

Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no system can be completely secure, and we cannot guarantee the absolute security of your data.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically.

Compaints

If you believe we have violated your rights under GDPR, you have the right to lodge a complaint with your local Data Protection Authority. We would, however, appreciate the opportunity to address your concerns before you escalate them.

If you have any questions about this Privacy Policy, please contact us at:
Email: [Insert Email Address]
Phone: [Insert Phone Number]